Customer Service Representative (Bangkok (Asoke))
- City: Bangkok
- Country: Thailand
- Listed: January 10, 2012 3:01 am
- Expires: This ad has expired
SUMMARY A comprehensive position with the responsibility to interact with customers in order to provide information in response to inquiries about products and services and to handle and resolve complaints. PRIMARY RESPONSIBILITIES • Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. • Greets visitors, welcomes guests and works to ensure that they have a safe and enjoyable experience. • Handles incoming calls. Provides switchboard relief as needed. • Provides information of product packages, prices, and various marketing promotional services, and similar data, as required. • Communicates effectively with members to maintain a high standard of customer care and service quality. • Represents the organization to customers, public, and other external sources. • Performs retail related responsibilities to include; cashier, inventory, stock control and sales. • Performs other allied duties as assigned by supervisor. • Serves as liaison between the customer and various departments. • Operates office equipment inclusive of audio, fitness equipment, computers as necessary. • Performing daily administrative tasks such as maintaining information files, processing paperwork and reports. REQUIREMENTS • Must have excellent interpersonal skills when dealing with guests, associates, and the general public. • Service-mind oriented. • Multi-task oriented. • Good command in English. • Has good problem solving abilities. • Bachelor degree or general education degree experience. • Knowledge of computer skills. Location: Bangkok (Asoke) Compensation: Depends on experience Principals only. Recruiters, please don’t contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests.
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Customer Service Representative (Bangkok (Asoke))
Learn and grow in your job. “If a customer asks you to explain the difference between product A and product B, she’s asking you to provide more than the difference in price,”. “Study your organization’s products and services—as well as those of your competitors—so that you can provide your customers with the information they need to make a purchase decision.”
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